Once placed it is very difficult to change or cancel an order as our orders get processed every day. If you see an error on your order, please contact us right away and we will try our best to make the change for you. Important to review your order
Yes, you will receive an email from us indicating your Festie order is on its way. In addition, you will receive an email from the courier company with your tracking number.
We are Canadian! No Customs Clearance and Duty Charges as we ship from Montreal, Canada.
Please allow a minimum of 1-2 business days for orders to be processed and shipped out of our warehouse in Montreal. Depending on area of residence, you should receive your order within 2-7 business days. *If you are considered rural or out of area
Our products are shipped in discreet packaging (plain package) for your privacy via FREE Canada Post Expedited or Final Mile couriers. On all packages, there is no indication of what is in the package or any company logos. Please note, you are bein
Our packages are shipped from Montreal, Canada.
How do I use my Promo Code?. You can enter this code in the Coupon Code section on the Festie.ca Checkout Screen to apply a one–time discount. Can this code be combined with other offers?. Only one promotional code can be applied per order at Festie.